Privacy Policy

1. Introduction

Sarvohit Paritran Foundation ("we", "our", "us") is committed to protecting the privacy and security of our users, donors, members, and visitors ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

• Identity Data: Full name, date of birth, gender, photograph
• Contact Data: Email address, phone number, mailing address, city, state, pincode
• Professional Data: Occupation, area of interest, designation
• Financial Data: Donation amounts, payment references, transaction details
• Membership Data: Membership preferences, type, tier, and status
• Communication Data: Enquiries, feedback, messages, and correspondence

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, browser type, operating system
• Pages visited, time spent, referral source
• Device information (mobile, desktop, tablet)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as payment gateways, verification services, or partner organizations, in accordance with their privacy policies.

3. How We Use Your Information

We use your information for the following purposes:

• To process donations, memberships, and registrations
• To issue tax exemption certificates and receipts (80G, 12A)
• To communicate about programs, activities, campaigns, and updates
• To respond to enquiries and provide customer support
• To verify members and manage the public members directory
• To improve our website, services, and user experience
• To comply with legal, tax, and regulatory requirements
• To prevent fraud, spam, and misuse of our Services

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide your information
• Contract: When needed to fulfill a membership or donation
• Legal Obligation: To comply with statutory requirements
• Legitimate Interest: For fraud prevention and service improvement

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Payment gateways, email/SMS services, hosting providers
• Statutory Authorities: Income Tax Department, MCA, or when legally required
• Partner Organizations: Only with your explicit consent
• Public Directory: Only if you opt in (you can opt out anytime)

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control cookies through your browser settings.

Types of cookies we use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: To understand how visitors use our site
• Preference Cookies: To remember your settings and choices

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure password hashing and access controls
• Regular security audits and updates
• Restricted access to personal data by authorized personnel only
• Secure third-party payment processing (we don't store card details)

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws (e.g., 8 years for financial records per Indian tax regulations).

9. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing for marketing purposes
• Withdrawal: Withdraw consent at any time
• Portability: Request transfer of your data in a structured format

To exercise these rights, please contact us at spfdirectormadhurima@gmail.com.

10. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

12. International Data Transfers

Your information is stored and processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place as per applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date.

14. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are: